![]() Adjust the payment amount if you’re not applying the full credit.Select the credits to apply, setting “Amount received” to 0.Then choose the invoice you want instead. If you want to apply credit to a different invoice, deselect the auto-chosen credit memo and invoice.QuickBooks will pre-select their oldest open invoice and the associated credit memo. If they have an open invoice, choose “New,” then “Receive payment.”.Open your customer’s record to view their transactions. ![]() Here’s how to accomplish this in QuickBooks:
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